Frequently Asked Questions
Get the details on shipping, returns, and our premium apparel collections.
What is the standard shipping timeframe for BlackVue North orders?
We offer standard shipping across North America within 5-7 business days. Express shipping options are available at checkout for those who need their fashion essentials sooner.
How do I initiate a return or exchange?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our online returns portal to generate a prepaid shipping label.
Which payment methods do you accept?
BlackVue North accepts all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How can I ensure I am ordering the correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you offer international shipping outside of North America?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
How should I care for my BlackVue North garments?
To maintain the quality of our premium fabrics, we recommend machine washing cold with like colors and hanging to dry. Specific care instructions are located on the inner label of every garment.